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Martin began his landlord journey 30 years ago, while working in an international role for a global telecommunications company. Since retiring he has extended his portfolio, which he manages with his wife, but has always focussed on the ‘small student HMO’ sector preferring to offer homes in the community for small groups to the more common ‘pack them in and take the money’ mentality. He has chaired the PDPLA for the past 12 years and has overseen the Associations transition from small local self-help group to a much larger and more professional institution which is recognised and listened to nationally. Alongside his PDPLA role, he also has leadership roles in a number of other local organisations – bringing his unique perspective, driving for change and increased use of technology while respecting the history that brought us here.

Client Money Protection / Property Redress Becomes Law

As of 1st April, 2019 anyone managing a property for someone else needs to belong to a recognised property redress scheme.

 

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One PDPLA Members Experience Of Let To Let

'Let to let' can be appealing - you avoid all the hassle of letting and managing your property and you don't give away 12-15% of your income to a letting agent, but our advice to members has always been to be very careful, check that you are not breaching your mortgage conditions, planning rules on HMO's or any other regulations and ensure that your contracts give you control not only of your relationship with your tenant, but also any tenants they let your property to.....

There was a question posed to members recently asking for feedback in this area and what follows, is one members experience and recommendations to other members....

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Local Labour Groups Propose Licensing and Registration

In a pre-election newsletter to Portsmouth residents, local labour campaigners talk of introducing landlord registration for all, more HMO licencing, training for landlords, codes of conduct and liaison officers to manage us - among other proposals.

Read on to see how we responded....

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Are you a Freeholder, a leaseholder or a commonholder?

People have had the option to buy homes in England and Wales via a commonhold structure since 2004, but since then only 20 developments have been created. By contrast, there are 4.2 million properties owned as leaseholds in England alone. Why is that when the benefits of leasehold are so few and the pain experienced so frequent?

The commonhold property structure allows the purchaser of a property to own a freehold 'unit", usually a flat within a block, without any kind of time limit on that ownership (as opposed to leasehold properties, which are leased for a set period of time from the freeholder). Owners of a commonhold flat then become members of a management company, similar to a residents association, that looks after the shared areas and buildings in the way that a freeholder traditionally would.

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Should You Move Your Kitchen Upstairs?

In another example that Portsmouth's housing standard documentation is not fit for purpose, one of our members this month pointed out that the way they are currently written, no 3 storey HMO's are allowed in the city except those with kitchens on the middle floor...

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Portsmouth Planning Fails

Developments in Portsmouth are policed by national planning regulations and local laws and guidelines, managed by the planning department at the council and overseen by a group of elected councillors known as the Planning Committee. That all sounds logical, organised and sensible doesn't it…

So why does the Planning Committee keep making decisions which are contrary to their own rules and as a result, then have those decisions overturned by the Planning Inspectorate? We reported this issue back in 2017 (more here) yet they have continued blindly trying to misapply their own rules. If the rules (Supplementary Planning Documents) are to stand up to appeals then decisions need to be evidence based, not based on the prejudices of residents and/or Councillors desire to be re-elected.

Last month, the Planning Committee were told of 5 more cases that had been appealed and in which their decisions had been overturned – they themselves complain about the cost of this to the taxpayer, we would argue their behaviour in trying to misuse the process in this way costs the taxpayer and the applicants in each case far more than they estimate when you take in the time spent by officers preparing for the original review, the appeal, etc.

The bad news is that the Planning Committee is now asking PRED (a different councillor group focussed on Regeneration and Economic Development) to rewrite some of the rules so they can force through some of the restrictions that they have consistently failed to be able to do over the past 5 years.

Worse than that though, is that all of these actions are increasing homelessness in the city. Read on for our explanation of why this is true which we sent to every member of the Planning Committee

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ROBBED of a room? Update on HMO appeals to First Tier Tribunal

Last month we reported the case of members whose Portsmouth properties had been ROBBED (Reduced Occupancy By Basic Desktop Evaluation) when they applied for their HMO licences.  See the original article here.

The PDPLA are supporting 6 appeals and these have each received their "Directions" from a Tribunal Judge. He has instructed this batch of cases to go to a full hearing and this will include a visit to each of the properties.

Five relate the to PCC officers decisions that the properties have insufficient communal space and therefore occupancy levels must be reduced. One relates to how they measure a small bedroom. We understand a number of other appeals are filed with the First Tier Tribunal (FTT)

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Communicating With Tenants - Do You Have Legal BackUp?

At our members meeting in February, we had much discussion about how best to communicate with tenants - it is obvious that while email is tried and trusted, many younger tenants don"t 'do" email very often and it is much better to use SMS text (txt) messages or apps like WhatsApp if you want a quick answer or to know that they have seen your message.

But if, 6 months down the line, you are in dispute with one of the tenancy deposit schemes or worse, have resorted to the courts to resolve an issue, what is the legal status of such communications and what can you do to ensure they are not lost when you change phone or provider?

The simple answer is that as far as we know, it is all admissible in court and as long as you can provide a full and complete transcript of any such conversations, it will support your case and can be used.

The issue is how do you keep it / how do you ensure you don"t lose them?  Read on for some hints and tips that may help.

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e-signature versus digital signature - not all gobbledegook after all

At our meeting this month, our very own Alwin Oliver explained and demonstrated the immense savings of time, effort, paper, printing and postage that can be obtained if we use electronic signatures.

But do you understand the difference between e-signature and 'digital signature' - it is important if you are to streamline your operation and reduce costs without introducing risks or problems. So read on for more details..

 

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Has your HMO been ROBBED of a room????

There are properties which were OK under additional licensing and some of these were also accredited by PCC,  but now they are having their occupancy reduced and only being granted a 1-year licence for the number requested under Mandatory Licensing. (See prior notification to members)

 In this case, as many of these decisions appear to have been made simply on a desktop evaluation of the plans submitted for previous inspections, we came up with the ROBBED acronym (Reduced Occupancy By Basic Evaluation on Desktop)

 The issue is predominantly whether the property has sufficient communal space. Elsewhere, 12-15 sq m is adequate but Portsmouth are looking for up to 34 sq m. Interesting as one student we spoke to this week said, "The kitchen has one cooker with only one cooking shelf, a 4 ring hob and 3 fridges and 2 freezers which are not sufficient for the 6 students, 2 sinks with draining boards, a microwave and toaster. We have had to provide our own kettle.   We eat using a section of work surface where the toaster and microwave are situated which is the only work surface we have for food preparation in our very small kitchen.  There is not sufficient room for all 6 to be in the kitchen at one time or indeed to be able to cook at one time.  "  - diabolical you say, no wonder PCC are rejecting them. Well, actually, this is one they are fine with - it is James Watson House, one of the student halls managed by Unite for the University of Portsmouth and approved by PCC.

 We know that at least 10 members are already affected by ROBBED and as a result, we have a virtual 'class action" of  6 of these cases going to the First Tier Tribunal and we hope for a decision in March.

 

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Stephen Morgan talks to the PDPLA

Over 50 members turned out on what was probably our snowiest night of the year to hear Stephen Morgan, MP for Portsmouth South and to share with him our views on a wide range of topics.

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Questions of Mice & Men (and women too!)

Some of you will have seen the question about a plague of mice which I sent to all members using the questions@ facility  - it appears we have an incredible amount of experience in our membership on this particular topic, read on to find out what I learnt plus some observations on how to use questions@.

Martin Silman

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Are You An Ethical Landlord?

I was talking to Hayling Island"s oldest resident the other day - no not fellow committee member Julian, he is a mere stripling compared to the old guy I met. He doesn"t say much, if anything at all, but he is a good listener and has been doing it for a long time. 

I was complaining about the just announced landlord redress scheme, trying to work out which particular problem it was supposed to solve and complaining about the inevitable extra bureaucracy for no apparent benefit that was the most likely outcome.  We already give out 'How To Rent" guides - do tenants ever read them? No. We join tenancy deposit schemes, have they made a jot of difference? No. So why do we now need a redress scheme?  He just sat there and listened - as I said, he is a good listener, he has been doing it all his life and he is over 2,000 years old.

 Yes, you read that right, 2,000 years old. He has a couple of brothers who are twice his age and a cousin who is believed to be 5,000 years old

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Is it a bird, is it a plane, no, it’s DAMP MAN!

Damp ManOK - you can see why DC Comics went with Superman in 1938. Damp Man probably would not have given DC the success that led them to go on and create Batman, Wonder Woman, Flash and so many others.  But Damp Man has one big advantage over all of DC"s superheroes and that is that he is real and can be found in Gosport!

Our suggestion to members is they take advantage of his presence and drop in on him in Gosport or better still, ask him to drop in on you - he may not do so as dramatically as Superman would, but you will be just as pleased when he eradicates the bad guys for you. Read on to hear of one members experience….

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Free Tax Advice For Landlords

With tax self assessments due by 31st January each year, this month is an important time for you to understand tax.

The RLA is organising a free specialist tax webinar at 2pm on 14th January. For more details..

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Scrapping Section 21 WILL increase homelessness.

The 'Fitness For Habitation Bill' just passed into law. We supported it as did most other landlord associations but there are elements of the wording of the final bill which are cause for concern.  One of those is the desire to scrap Section 21 evictions.

The bill started as a private members bill championed by MP Karen Buck. See below the letter sent to her on our behalf by committee member, Tony Athill...

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Should Student Halls Pay Council Tax?

Here at the PDPLA we have long argued against the unfair treatment student landlords receive from Portsmouth City Council - we get hounded for every possible penny of council tax whereas student halls, which are directly comparable, pay nothing.

There was some good news last month when a valuation tribunal rejected an appeal from a student letting agency which effectively gave Leicester City Council (and all other councils) the ability to treat each student room as a separate dwelling and to charge council tax on that dwelling in exactly the same way they charge us.

We have raised this with local councillors and the appropriate council officers and whilst councillors are keen to ensure that the we are treated fairly compared to our competitors, we still have some way to go with council staff.

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Response From B&Q On Their Support For Shelter

Last month we wrote of another associations recommendation that we boycott B&Q as they support Shelter - read that article here.

Subsequently one of our members shared their concerns with B&Q and received the following response....

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PDPLA Members New B&Q Tradepoint Deal

It seems only a month ago that we advised members to cut up their B&Q Tradepoint cards as the discounts were no longer worth having (actually, it was 2 months ago. Last month we reported on another association boycotting B&Q because of their support for Shelter - see an update on that elsewhere in this newsletter). Well, it appears they listened and the new deal offers 5% on everything (small print applies!) and 10% if you spend £500 during a period (current period runs until end of March).

Read on for more details....

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Landlords Help Local Homeless at PDPLA Party

Our annual Christmas party was different from usual for a number of reasons. Firstly, the new venue appeared to be much better appreciated than previous ones and also, we normally distribute left over food to the local homeless, but this year there was no left-over food.

The good news is that we raised considerably more for local charities than normal and at the same time, a good time was had by all.

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Is This The End For Letting Agents?

With letting agents demanding hundreds of pounds in payment before prospective tenants are allowed to view properties for rent, changing energy providers in order to get kick backs and charging ever more, what should we be doing as landlords? Maybe more importantly, with the legislative changes that will prevent them charging tenants as they do today, will any survive?

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Brighton Backs Off From Selective Licensing

After a challenge from the Southern Landlords Association, Brighton and Hove have shelved their plans to introduce Selective Licensing in February after support for the scheme was withdrawn by the Secretary of State.

The challenge related to the lack of evidence to support the proposal and the flaws in the logic as to why the scheme was needed.

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No Shelter For B&Q From Angry Landlords

In the past couple of weeks, since the PDPLA decided to withdraw from B&Q"s Tradepoint scheme as the new terms were unfavourable for most landlords, B&Q has been hit by threats of a boycott from various landlord groups because of B&Q"s donations to activist group Shelter.

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Ensuring We Are Heard (December)

As landlords we struggle to get a fair hearing, it is easy for the press, media, councillors and politicians to 'win points' by going after 'nasty landlords'  when the reality is that a higher percentage of private sector tenants are happy with their homes than social sector tenants, we house more than 1 in 4 of the local population and we do it without subsidy or support while contributing strongly to the local economy.  This occasional newsletter item asks members to do their bit to change attitudes and help start changing perceptions.

This month we have a campaign on Universal Credit below plus the item on B&Q and Shelter, elsewhere in the news. Please do your bit to support both as appropriate.

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An American Tale

We have acquaintances who have a property they rent in the US. It had been successfully let to a young woman who lived with her partner until earlier this year.

Then the couple split, the partner moved out and then came back and burnt the house down.

A terrible experience for a landlord (and the tenant of course) wherever it happens - so why are we reporting it here? Well, it is different in America...

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Is Council Tax The Final Straw That Will Kill The University?

Portsmouth, like many councils, has outsourced collection of council tax to a private company with a view to maximising their income and thus reduce the impact of cutbacks on the services they provide. This is commendable, but when it comes to student accommodation, we fear it may hurt students, the University and the council itself in the longer term.

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Does "The Homes (Fitness for Human Habitation and Liability for Housing Standards) Bill" Make A Difference

There is a Private Members Bill making its way through the Houses of Parliament which has almost universal support - however, some people are expecting it to solve problems that it cannot and we also see statements which do nothing to reduce the bad press landlords get considering the amount of time and effort we expend helping those most in need and most vulnerable.  Read on to see our explanation of some of the considerations that we sent to Portsmouth South MP, Stephen Morgan and his positive response.

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Interesting Legal Development For Student Landlords

We have been following the legal battle over HMO licensing between Nottingham City Council and one of their student landlords with some interest. In the latest instalment, the Supreme Court removed conditions applied by the Upper Tribunal in an earlier appeal which confirms our view (and contradicts a view held by PCC during the 5 years of Additional Licensing just ended), that you can take the type of tenant into account.

A simple example, is that gaps between spindles on stairs (balustrades) need to be 4 inches or less to prevent small children falling through, but in a house which will only be let to adults, is this relevant?  PCC always argued they could not guarantee the type of tenant or their visitors, so all rules should apply to all properties.  The new ruling shows that this is not the case and allowances can and should be made based on the type of tenant.

We often recommend members challenge or appeal decisions by inspectors, partly because they are inconsistent from one house to the next, but also because many of them are inappropriate given the type or usage of the property in question. So if you are asked to do something the benefit of which is not obvious, do consider challenging it before you spend your hard earned cash on what may be unnecessary alterations.

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New Bins, New Rules For Portsmouth Tenants - Do You Have The Right Bins?

If you have properties in Portsmouth you need to be aware of changes in waste collection as falling foul of them could cost you £5,000  (see our earlier article outlining the fines which can be applied).

Residents will be issued small bins which can only hold 3 compressed bin bags and there will be a £2 charge for every additional bin bag (and only then if they have pre-paid stickers on them). Residents in HMO's can get larger bins but you need to take action now to ensure you get the appropriately sized bin for each of your properties.

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The Future For Renting?

PDPLA committee members, Tony Athill and Joannie Goldenberg, attended the RLA Future Renting conference at Imperial Collage, London in September.

The all-day event, hosted by 30-year veteran of radio and presenter of the popular Property Hour on LBC radio, Clive Bull, was attended by more than 200 landlords and letting agents.

Speakers included MP's, senior civil servants and a wealth of experts from across the industry.

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The problem with Help To Buy

Housebuilder Redrow just announced a record year according to Merryn Somerset Webb in MoneyWeek.  The number of houses sold is up 9%. Revenues are up 16%. Pre-tax profits are up 21%. And the dividend payment to the firms shareholders is up 65%. The chairman and founder, Steve Morgan is pleased and keen for this fabulous run to continue, so he has an idea. He'd like the Help To Buy scheme under which the government underwites 20% of the purchase cost of a new build home to continue forever. "If it aint broke" he says, "Why fix it?".

He has a point, H2B works brilliantly for housebuilders. 30% of Redrows sales last year relied on it which is typical across the industry.  Without it, the sales number would probably be lower. But H2B doesn't just help housebuilders shift stock, it helps them shift it at high prices. After all, anyone effectively getting an extra 20% worth of loan from the state can clearly pay more than someone who isn't. Probably explains why Redrows profits are growing faster than their revenues.  This government driven house price inflation is no different to the 'rent inflation' which has been caused by Housing Benefit.   That to some extent, stopped when LHA was uncoupled from inflation - but it still underpins the market and sustains higher rents than would otherwise be asked (and thus higher house prices as the yield justifies it).  Interesting as H2B was originally setup to solve the problem of high house prices.

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MPs Discuss The Future Of Private Renting

The PDPLA was invited to a private reception at the House of Commons, hosted by Sir Christopher Chope MP to mark the 20th anniversary of the RLA. The event heard from Housing Minister, James Brokenshire, MP and also Shadow Housing Minister, John Healey MP and was celebrated by the publication of a series of essays on the future of the private rented sector.

RLA Chair, Alan Ward, made a point of highlighting the positive contribution that private landlords make and how they have struggled as a result of recent legislation. The MP’s present, from all parties, sang the praises of private landlords but we obviously have to wait and see if any of this positive support translates into improvements to the environment in which we operate.

A big achievement by the RLA was in bringing together so many diverse voices in the collection of essays, from the RLA to Crisis and Shelter to the British Property Federation – a collection of organisations not always on the same side.

Read on for a summary of what was discussed....

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Joint or individual contracts for tenants in HMO's

A member asked what the pro's and con's of joint contracts were compared to individual contracts when you have multiple tenants in one property, this is what we came up with....

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Tenant Info/Guidance on Domestic Waste/Rubbish in Portsmouth

Following on from our article highlighting the fact that a landlord or a tenant could be fined up to £5,000 for leaving bin bags in the street on the wrong day or rubbish in a forecourt, it is imperative that you instruct ALL of your tenants on their obligations and be able to prove you have done so, in order to avoid the prospect of being fined for their misdemeanours. We have drafted a document which we recommend that you get all new tenants to read and to sign to show they have read it.

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How Can Local Authorities Find Landlords To House Their Tenants?

Our friends at Havant Borough Council struggle to find homes for some of their more difficult residents, whether due to their history or just their current circumstances and the shortage of accommodation available. They approached us to help them understand what they could do to improve the situation for these families and individuals. Part of our response follows…

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HMO Licensing Ends This Month - Is It Good News Or Bad News?

Additional Licensing of HMO"s in Southsea comes to an end this month. Its original objective was to improve the standard of houses offered, to encourage better management of those houses and to reduce issues within the local community. Has it done that? We need to hear your perspective…..

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Big Fines For Leaving Bin Bags In Street

At the July Cabinet meeting for Housing, Portsmouth City Council signed off the new regulations mentioned in last months 'Ensuring we are heard" column, allowing PCC to fine landlords OR TENANTS up to £5,000 if they leave rubbish in forecourts or on the street.

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Universal Credit Issues Raised At PDPLA Meeting

At our June members meeting Gary Jenkins from the Department for Work and Pensions and Mark Sage, the Tackling Poverty Officer at Portsmouth City Council updated attendees on the current status and plans for Universal Credit and gave guidance on how best to handle the rollout locally, what support was available, what landlords should take care with, etc.

After the meeting, Mark produced comprehensive guidance for landlords which we have appended below in full...

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Can landlords help the homeless?

The PDPLA was invited to visit Hope House last month, the homeless hostel operated by the Salvation Army after their presentation to us at our April members meeting. Tony Athill and Alwin Oliver were the only members to attend which was sad but no surprise, we have had many such requests from homeless charities in recent months.

The centre provides temporary accommodation and support for homeless people, usually with a local connection, including people with alcohol, drug and mental health problems. They also provide ongoing support for those who they have helped move on.

They have a few residents who have been through a process and have been assessed by staff to be ready to move out into social housing or the PRS. Vacancies in the former are rare. These residents are effectively bed blocking the acceptance of new residents who would benefit from help. The centre would like more private sector landlords to provide homes for these individuals. 

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Thinking of switching from students to family lets?

From the days of rent controls in the 80's through to the financial crash, we saw wave after wave of government incentives to get people investing in property. This had the dual benefit that it provided housing to replace that which was being lost from the social sector whilst also pushing up house prices which made the majority of voters feel richer (and thus, in theory, encouraged them to say thankyou when they went to the polling booth).

However, the tide has now turned - the proportion of voters disgruntled that they cannot get on the housing ladder has grown to a size where governments of all colours have realised that ever increasing house prices may have worked once but is not a recipe for success anymore.  The Labour party talk about re-introducing rent controls and this week, Conservative MP Neil O'Brien writing for Onward (a centre-right think tank) argued that the crackdown on landlords has not gone far enough and mortgage interest relief should be scrapped altogether and that there should be further reforms to property taxes.

Locally, we see block after block of student housing going up - you cannot blame the developers, no other development type avoids council tax, business rates and section 106 CIL obligations - but do we really need so many?

Against this backdrop, it is not surprising that some of our older members are having second thoughts about whether to continue with student accommodation or not - whilst they have had a reasonable income over the years from the service they provide, it is now getting harder and harder for them to manage their properties in the way they always have done.  I asked one such couple to give me their thoughts.....

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Planning Update

Instead of our normal summary of planning applications, once again this month we are sharing the news item created by the Portsmouth Society for their members.  Whilst it is not as focussed on the PRS as our normal summary, we hope you find this version more informative and complete.  The Portsmouth Society are a voluntary organisation interested in preserving the best of Portsmouth's environment: buildings, streets, open spaces and seashore, and in encouraging well designed new buildings and amenities. Click here for more information.

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PDPLA Adds Corporate Membership Option

Over the past few years the PDPLA's simple 'one size fits all' membership structure has struggled to meet the needs of members who want some of their staff to benefit from membership, but that has now all been resolved with the announcement of the new 'PDPLA Corporate Membership'

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New Rules For Small Rooms & HMO's In October

New legislation has just passed into law extending Mandatory HMO Licensing to all dwellings with 5 individuals from 2 or more families from October and, along with that, new rules restricting the use of smaller rooms  in any licensed HMOs have been included in spite of our evidence that this will increase homelessness without any positive benefits.

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9 Things To Check When Buying Landlord Insurance

Steve Cox, Business Account Manager at Alan Boswell Group, explains the key points you should focus on when looking for landlord insurance

Comparing landlord insurance products can be hard work. While it"s easy to get quotes from multiple insurers, you may find there"s lots of information to wade through and that you struggle to spot the differences.

So how do you find the right policy for you? Here are my top nine things to look out for when comparing landlord cover products.

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GDPR - One Rule For Us & One For Them?

At the AGM we covered GDPR in some detail (the new General Data Protection Regulation) and how it applies to landlords. If you have not yet registered with the ICO or worked through the steps to enable you to create a privacy notice you do need to get started as soon as possible. However, we might ask whether any Local Authorities or Universities have complied...

 

SantaGDPR

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Open Letter To The New Duchess Of Sussex

Dear Duchess,

Or can we call you Meg? Everyone here at the PDPLA hopes that you are enjoying married life and that both you and Harry are settling into your new home at Kensington Palace.

We wanted to apologise on behalf of the British people as a whole, for the amount of paperwork you have been subjected to over the past 10 days and wanted to ensure that you know it is not personal, all new tenants are in exactly the same position. (Typically, each new tenant is burdened with around 100-120 pages of 'information" which we have to share to meet our legal requirements. Obviously, no tenant ever sits down and reads it all before signing, so it is of debatable value but this is what we have to do).

Let us try to help by explaining some of the key pieces of documentation you have been presented with as a new tenant….

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Government At Fault For Housing Crisis

In a recent report, the National Housing Federation stated, "that the housing crisis is not the fault of greedy developers or buy to let investors, but that it"s due to poor government policy and a lack of a co-ordinated housing strategy to work out how to put a roof over people"s heads."

With 15 housing ministers in the past 20 years, the average tenure is just 16 months - perhaps not surprising that no government during that period has done anything in this sector other than to make it worse.

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Planning Update

Instead of our normal summary of planning applications, this month the Portsmouth Society have kindly agreed to allow us to use theirs.  Whilst it is not as focussed on the PRS as our normal summary, we hope you find this version more informative and complete.  The Portsmouth Society are a voluntary organisation interested in preserving the best of Portsmouth's environment: buildings, streets, open spaces and seashore, and in encouraging well designed new buildings and amenities. Click here for more information.

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HPN Event Opens Doors To PDPLA Members

At our April members meeting, we discussed some of the schemes that we have been approached with and the difficulties in deciding which to share and which not to share.  

One of the schemes we chose not to share, was one which purported to avoid many of the new taxes which landlords need to pay (avoidance is legal, evasion is not). However, Hampshire Property Network (which coincidentally is run by a couple of our members) chose to invite the speaker to explain the scheme to their members and they have agreed to waive the normal fee and open the event to PDPLA members who wish to attend.

Read on for full details...

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PDPLA Objects To Proposals For More Electrical Regulations

A working group has recommended that landlords should be required by law to arrange safety checks of the electrical installation in private rented sector residential properties. Whilst  it is imperative that all properties offered should be safe, the PDPLA have objected to this specific proposal on the grounds that it simply creates work for electricians, costs for landlords which will inevitably be passed to their poor tenants yet does little to actually improve electrical safety.

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