Earlier this month the PDPLA was contacted by a desperate student who said, "I want to ask what can I do if my landlord is ignoring me? I am from Malaysia just arrived Portsmouth yesterday. I"ve been calling the number that he gave me in the agreement but there's no answer. If you can guide me, it would be much appreciated. I made the agreement on 9th July and already paid the rent and the deposit. I hope it is not a scam because he gave me all the right details and a copy of his passport etc."
The bad news is that this was a scam, the good news is that all the appropriate organisations pulled together and this student now has a room in one of the University student halls, though he has lost a lot of money. Read on for details of the scam and how it can be avoided...
