Client Money Protection / Property Redress Becomes Law
As of 1st April, 2019 anyone managing a property for someone else needs to belong to a recognised property redress scheme.
The Regulations impose a mandatory requirement on property agents to join a government approved or designated client money protection scheme, with the additional requirement that the membership results in the level of compensation available being at least the level of client money held. There are also transparency requirements for property agents, who must display a certificate confirming membership (in its premises) and publish the certificate on its website. The agent must also notify all clients of its membership.
The enforcement of the Regulations will be the responsibility of local authorities in England, with financial penalties of up to £30,000 for breaches of the membership requirement and up to £5,000 for breaches of the transparency requirements.
Although ordinarily only one financial penalty may be imposed for the same breach, a continuous breach may be subject to another financial penalty 28 days after the imposition of the previous penalty.
We thank member and friend, John Saulet of Saulet Townsend Limited for sharing this information. We would advise all members who collect any money on behalf of others to take legal advice if they are not a member of a redress scheme already, as they may need to do so.
About the author
Martin began his landlord journey 30 years ago, while working in an international role for a global telecommunications company. Since retiring he has extended his portfolio, which he manages with his wife, but has always focussed on the ‘small student HMO’ sector preferring to offer homes in the community for small groups to the more common ‘pack them in and take the money’ mentality. He has chaired the PDPLA for the past 12 years and has overseen the Associations transition from small local self-help group to a much larger and more professional institution which is recognised and listened to nationally. Alongside his PDPLA role, he also has leadership roles in a number of other local organisations – bringing his unique perspective, driving for change and increased use of technology while respecting the history that brought us here.