The Thing About Smart Appliances
Charlotte is having a month off, so I thought I'd use her spot to share a thought this month as I just bought a new washing machine for one of the houses. At £229 from ao.com with free delivery it was a no brainer, why even try and repair the old one. Not only was the new one A+++, it had a 10 year parts guarantee AND it was SMART - but that's where my worries began
The Thing About Smart Appliances
You may ask what a Smart washing machine does....
Well, initial reaction is 'not much' - you can either use the dial on the front of the machine to select, say, a 40 degree wash or a 60 degree wash, or you can set it to Smart and then use the app on your phone to select a 40 degree or a 60 degree wash - so no benefit to using the app, just more steps to complete.
But then you step back and start to see the benefits - being able to start the washing just as you get on the train home, so it will finish when you arrive and not be all creased in the machine - OK, an occasional benefit.
How about, you want the 40 degree wash but you are going to put extra detergent in and want a couple of extra rinse cycles, but having said that you want the slower spin speed for whatever reason - well, with the dial on the front, this is not an option but with the app, you can build your own wash program....
So for some, there are real benefits and for most, occasional ones - and at £229 all in, you are not going to complain that it was Smart as well....
But then you think about your tenants, particularly in HMO's or Serviced Accom, while they are there you can sell the benefits of Smart appliances and utilities but unlike Smart locks, you cannot change the codes when they leave.
Do you really want last years disgruntled tenants subjecting this years lovely lady tenants washing to a boil cycle?
Rule Number 1: Use Smart stuff / Buy Smart stuff / Encourage Smart stuff - it is good and brings benefits
Rule Number 2 : CHANGE YOUR WiFi PASSWORD EVERYTIME YOU CHANGE TENANT!
Ignore rule 2 at your peril
About the author
Martin began his landlord journey 18 years ago, while working in an international role for a global telecommunications company. Since retiring he has extended his portfolio, which he manages with his wife, but has always focussed on the ‘small student HMO’ sector preferring to offer homes in the community for small groups to the more common ‘pack them in and take the money’ mentality. He has chaired the PDPLA for the past 9 years and has overseen the Associations transition from small local self-help group to a much larger and more professional institution which is recognised and listened to nationally. Alongside his PDPLA role, he also has leadership roles in a number of other local organisations – bringing his unique perspective, driving for change and increased use of technology while respecting the history that brought us here.