This months PDPLA members meeting had scheduled a networking session on 'rent arrears', but senior member Mark Smith delivered a masterclass on the subject. Members were taken on a whirlwind tour of a rent arrears checklist which covered everything from selecting a tenant, the importance of guarantors, how to react when rent is one or two days late, actions to take at 7, 14 and 21 days past due and should all of that fail, how to instigate legal actions and which ones are most successful and what other measures need to be taken, which organisations to use, etc.
The session covered credit referencing and guarantors and talked about the importance of 'friendly zero tolerance' - not allowing any deviation from agreed processes whilst being friendly and supportive at each stage. Reasons why tenants get into difficulties were covered along with the importance of ensuring that rent remained a priority for them, and ways of achieving this. Should this fail, the importance and content of a 7 day letter was covered and if that also fails, the role of the 14 day letter, the involvement of the guarantor and then the subsequent 21 day actions and if needed, the beginning of legal precedings - who to target them on and which to use.
PDPLA members can view the full presentation here and if you are a non-member, you can join for just £10 for the remainder of the 2014/15 year.
Written & oral information and advice from the Portsmouth & District Private Landlord's Association is given in good faith, but no responsibility whatsoever is accepted by the Association or it's officers for the accuracy of it's information & advice nor shall the Association be held responsible for the consequences of reliance upon such information.