Holiday accommodation ratings systems have been around for a long time, but are they still fit for purpose in the digital age?
We have all stayed in (or avoided) the type of establishment that has a prized 4 rosette rating, it may be furnished from the 1940s and will invariably be run by a certain type of middle aged lady with gravity-defying hair and an aura of talcum powder. They will be the type of host that will check your comings and goings and lock the door promptly at 10pm and insist that you present yourself for breakfast between 08.30 and 08.45am, but no matter, they have invested in a trouser press in every room to gain their precious rosettes.
These days guests prefer greater freedom, but your holiday accommodation is only as good as your review score. Be it trip advisor, booking.com or Airbnb, our livelihood lives or dies by feedback. But review scores do not tell the whole truth. Is your holiday place properly insured, your host covered for professional indemnity and what would actually happen if the place disappeared from the system before your booking was fulfilled? I know for a fact that legalities are not checked beyond self-declaration on the booking sites. This space in the market has recently been addressed by a terrific outfit: www.qualityintourism.com/quality-assessment/safe-clean-and-legal
'Quality in Tourism' maintain the 'secret shopper' model to check out your operation and all legalities must be in place to get your accreditation. The focus is not on whether your cups match your saucers but, exactly as it states, that your property is safe, clean and legal, their approach is gathering support from local authorities as well as operators. With the diverse nature of today's destinations, cabins, shepherds huts, street properties as well as traditional seafront places a fresh approach to accreditation is very welcome. I urge you to take a look for their logo when booking a break.
Written & oral information and advice from the Portsmouth & District Private Landlord's Association is given in good faith, but no responsibility whatsoever is accepted by the Association or it's officers for the accuracy of it's information & advice nor shall the Association be held responsible for the consequences of reliance upon such information.