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Core Content

Core Content (9)

Thursday, 13 October 2016 12:55

questions@ - How it Works

Written by is an email based service that allows PDPLA members to seek information, advice, and the benefits of other members' experiences. Should you have any questions, you can pose them to the whole membership. If they are able to help, they will contact you by email.

In the past, questions from members have been fielded to the appropriate committee member and handled one on one. This service is in addition to that and we hope it will allow members to gain a wider perspective and that where appropriate, this new service can provide a more accessible front end to the support we provide.

Every PDPLA member has been opted into this service, however, if you do not wish to receive questions@ emails, just send us an email and we will delete you from the list.

This is an information service for PDPLA members supported by PDPLA members. If anyone has any feedback on this service or has any suggestions for the improvement of it, we would be very interested to receive your comments.

This is how it works:

  1. A PDPLA member emails a question to with their name and their email address in the body text, and a brief title in the title line, e.g. "Help with Tenant Needed". Please try not to use acronyms or jargon that some members may not be able to understand.
  2. This gets emailed out to the PDPLA membership (with the exception of opted out members).
  3. Anyone who wants to help can reply to the member in person, and not back to Questions@.
  4. A very brief questionnaire will be sent to the questioner to complete as a means of giving us feedback on the quality of the service provided and the quality of information received. This helps us improve the service. Please email this to
  5. We ask the questioner to summarise the answers and help they receive and email this to so this can then be shared with the rest of the membership.
  6. These summary answers and suggested help will be emailed out to the PDPLA membership, as you may wish to know the answers to questions yourself.

You will receive a maximum of two emails for each question asked, one asking the question and then another giving a summary of the answers received should the questioner collate their responses.

Please realise this is a platform for sharing advice, information, ideas and experiences. The PDPLA & its members cannot be held responsible for any outcome related to a member following advice given.

This is obvious, but we have to re-iterate to ensure common understanding - any advice you receive is based on members' opinions and experience and should never be used as a cheaper alternative to professional advice when that would be more appropriate.

This is a PDPLA community facility so please remember to be respectful in any communications.

If your question relates to seeking a tradesman, please also see the recommended traders list on the PDPLA website as you may find what you are looking for there.

Sometimes when a question needs a more 'informed' answer we will email the question to a small group of 'specialists' to answer rather than the whole membership.

questions@ takes a great deal of time to administer. All we ask of you is to kindly reciprocate by providing feedback and a summary of the answers received. Failure to do this could mean that you may lose this facility.

If you have any questions on how this works, please do not hesitate to ask!

Other Ways of Contacting the PDPLA

  • - For general requests for advice or support; requests from the general public.
  • - Secretary work, for asking about PDPLA events, speakers, and activities.
  • - Questions about membership and its benefits; PDPLA website access.
Tuesday, 11 November 2014 11:26

Looking to rent a property?

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If you are looking to rent a property in the Portsmouth area and wish to view properties that are owned or managed by members of PDPLA, then you will soon be able to find current details lised here. PDPLA members will soon be able to list their vacant properties on this website, but in the meantime you can also find a short listing of member websites here.

Monday, 10 November 2014 16:34

Application Form

Written by
Monday, 10 November 2014 15:48

Monthly Newsletter

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Here is our newsletter for this month...

Monday, 06 October 2014 15:23

Terms of Use

Written by

Web Site Terms and Conditions of Use

1. Terms

By accessing this, the Portsmouth and District Private Landlords (PDPLA) web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on PDPLA's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on PDPLA's web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by PDPLA at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on PDPLA's web site are provided "as is". PDPLA makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, PDPLA does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall PDPLA or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on PDPLA's Internet site, even if PDPLA or a PDPLA authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on PDPLA's web site could include technical, typographical, or photographic errors. PDPLA does not warrant that any of the materials on its web site are accurate, complete, or current. PDPLA may make changes to the materials contained on its web site at any time without notice. PDPLA does not, however, make any commitment to update the materials.

6. Links

PDPLA has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by PDPLA of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

PDPLA may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to PDPLA's web site shall be governed by English Law without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Monday, 06 October 2014 15:22

Privacy Policy

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Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Monday, 06 October 2014 15:21

About Us

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The PDPLA exists to represent local landlords, to help and inform them and to promote good practise within the private letting industry.

It does this by:

  • Promoting ‘best practice’ with a code of practice which all members are expected to follow
  • Providing an opportunity to meet and talk to other landlords and related professionals
  • Representing the views of members in local and national debates on relevant regulatory and tax changes
  • Arranging beneficial deals with local traders and service providers
  • Working in the local community to improve perceptions of landlords and the private rental sector

The First 25 Years...

img_1109PDPLA was formed in March 1985 by Keith & Malcolm Atkins Brothers, Estate Agents at number 1, Albert Road Southsea. They were nominated Chairman & vice Chairman/Secretary, along with approx fifteen other Founder Landlord Members. Meetings being held in their Office.

The rights of Landlords being fought for as at that time, Student accommodation was urgently needed, with very few Student residential houses but rent payable at a lower rent than the norm causing Landlords financial hardships. Meetings with Officials and letters to Members of parliament were recorded in the PDPLA Minutes and a Folder of those have come to light this very week showing the activities of those days.

Nick Hall ( Sabre Sales, Castle Road, Southsea ) then took the Chair in 1988 just as the introduction of the Housing Act 1988 came into force. “ The Protection from Eviction Act ”. bringing B & B accommodation in to the scope of the act making amendments from the eviction act of 1977.

In 1990 Bill Thomas took the Chair just as the Local authority were asking Landlords to take in Housing benefit Homeless claimants in private residencies and B & B. This was frowned upon as the rents being paid direct to the Homeless, many weeks in arrears, allowed many of the persons to leave without paying their Landlords at all. After many meetings and discussions with PCC Housing benefit departments and with lobbying visits to the Prime Minister in London, Landlord Directs were granted and at this stage more Landlords took in Housing Benefits claimants. However, Landlords problems were many. Apart from late rent monies, there were electric and Gas meters constantly being broken into for the monies or alterations of the dial movements. Perpetual thefts and damage to furniture and goods. One resident lighting a wood fire directly on to floor boards in the very middle of the room! With the introduction of Houses in Multiple occupancy and the beginning of several unrelated persons living under one roof, numerous arguments were repeatedly the cause of a Police call out to deal with the problems.

 Irene Strange was nominated Chairman in 1992, holding the Chairmanship for four years with an increase in membership to approx 70 Landlords. Meetings being held at the Pendragon Hotel on South Parade, Southsea.... then in 1993, seeing in the new statutory instruments of Accelerated Possession Procedures under the office of the Lord Chancellors Department. However Housing Benefits lack of administration caused payments to fall behind by 20 weeks, when Landlords could not survive and residents and B & B were being given notice to vacate premises. This causing extreme problems for all concerned, so on 23rd June 1993 an unusual Demonstration with Placards held high was led around the Guildhall Square by Irene, with both Landlords and Tenants in procession which was remarked to as an “ Unholy Alliance “ at the time with headlines and photos in the Portsmouth Evening News.

Eventually some four weeks later this was paid by PCC local authority but by this time, great animosity was rife to all concerned, having resulted in up to Seven months of unpaid dues and rents. Irene Strange has been the ONE constant member and has remained so in all the 25 years and was made an Honorary Member in 2005. More recently Chairman have included :- Alan Dines, Tony Hamlett, Julian Cloakie and currently Martyn Wynfield.

img_7760An AIDE MEMOIRE was issued to all member Landlords in 1992 containing a mine of information. The Association ' Book of Knowledge' containing all the forms and information up to date,... from The Constitution of the Assn to Council Tax, Multiple Occupancy, Environmental Health, Guide to Housing, Housing Benefits, Standards of Housing including room sizes ( to that date ) in all categories as well as Strategy and Policy framework.

In more recent years PDPLA has become a Limited company and has affitiated to National organisations to update members on the changes in regulations such as the need to use deposit protection schemes, gas and electrical safety checks and the introduction of the Local Housing Allownce etc. The membership has continued to grow to over 170 and in 2010 the association celebrated it's 25th Anniversary.

If you have any further information or would like to add to the above, please contact Malcolm Drew.

Happy renting!



Monday, 06 October 2014 15:19

Code of Practice

Written by

All tenants will be treated with appropriate courtesy and respect.

1. Members will always act in a fair, honest and reasonable way in all dealings with tenants and will respect their rights to peaceful and quiet enjoyment of the property;

2. Members will not discriminate in their dealings with prospective and/or existing tenants or treat them less favourably than others because of their colour, creed, ethnic or national origin, disability, age, sex, marital status, sexuality, politics or their responsibility for dependents;

3. Members will, except in case of an emergency, give the tenant reasonable notice (at least 24 hours) when access to the property is required by the landlord, contractor or agent.

4. Members will provide tenants with a written statement of the terms of their occupancy (a tenancy agreement) soon after the agreement is signed, together with a current inventory if necessary and a contact telephone number or other means of contacting the landlord or their agent in an emergency.

5. Members will acknowledge promptly all written communications received from the tenant and will respond appropriately to telephone or other messages and will, when so requested, provide the tenant with a written statement of their tenancy account;

6. Before proceedings are commenced, members will notify the tenant in writing of any breach of the tenancy agreement that is to be used as a basis for legal proceedings against the tenant;

7. Members will not cause unlawful harassment to a tenant or instruct or undertake any action that involves the tenant being unlawfully harassed;

8. Any deposit paid by the tenant, which is held by the Members or on their behalf will be processed in an approved scheme in accordance with current rules and laws.

9. Members will not refuse a tenant a reference for the purposes of securing a new tenancy, without good cause.

The landlord will take all reasonable steps to, ensure that the tenant is provided with accommodation that complies with relevant legal requirements.

10. Members will take all reasonable steps to ensure all accommodation provided will afford a safe and healthy environment for any potential occupier or visitor. This includes:

  • Gas safety – All gas appliances must be inspected in accordance with current Gas Safety Regulations and a gas safety certificate should be obtained on an annual basis.  On all installations, a Gas Safe registered installer must carry out the maintenance and safety checks.
  • Electrical – You should ensure that all electrical installations and appliances are safe, working correctly and do not pose a health & safety or fire risk. All defective electrical installations must be repaired, replaced or improved to current electrical safety standards. All components and fixed appliances must be installed in accordance with the manufacturer’s recommendations.
  • Appliances – You should provide manufacturers or appropriate details on the safe operation of appliances to tenants, on request, for example, cookers, fridges, freezers, boilers, heaters and heating time clocks.
  • Furniture – Any furniture you provide must comply with current Furniture and Furnishings (Fire Safety) Regulations.
  • Fire protection – A minimum of one battery operated smoke detector must be provided on each floor and these should be regularly checked. (At least on arrival of a new tenant and annually thereafter)
  • Safety and security – The property must be safe and secure against unauthorised access

11. Any disrepair or defects (for elements of the property which are the landlords responsibility), brought to the members attention by the tenant will be attended to promptly with minimum disturbance to the tenant.

12. Subject to statutory rights of appeal, members will comply with all statutory notices served by a local authority.

13. Members will hold any necessary property licenses or registrations required by law.

14. Subject to statutes, members shall hold all relevant safety and inspection certificates and reports, and carry out regular servicing of fittings, fixtures, installations or appliances as required in accordance with good practice. Where necessary copies of these will be provided to the tenants;

15. Members will take steps to maintain and improve their knowledge of current relevant legislation and good practice.

16. Members will issue a receipt for any monies or rent received when payments are made in cash.

17. The tenant must be clearly informed as to who is responsible for the payment of all utility charges (gas, electricity, water, sewerage, telephone, broadband, etc) and Council Tax and that this responsibility is accurately stated in the terms of the tenancy agreement.

18. Members must have adequate insurance cover for their properties. Tenants should be advised to take out contents insurance.

19. Members are expected to require tenants to behave in a responsible way towards their neighbours – any complaints received from neighbours should be discussed with tenants.  You should also inform tenants about arrangements for refuse collection, avoiding noise and other potential causes for conflict.

Respect for other PDPLA members

20. Members  will not act in a manner that brings the PDPLA into disrepute.

21. Any Member of the Association must not use or pass on any benefits or services of membership to a non-member

22. You, and any other person with an interest in your properties, must not have been convicted of harassment, illegal eviction or fraud; or have failed to comply with Statutory Notices served by the Council for your properties.

23. Members will treat other members, industry professionals, suppliers and traders with respect.

Complaints Procedure

The procedure which follows will be instigated when a formal complaint is received by the Secretary.

A formal complaint must be in written form, signed by the person making the complaint, and it must include a contact address for further correspondence.

Having received a formal letter of complaint, the Secretary will appoint three members of the PDPLA to form a Complaints Committee, and will notify the landlord and tenant of the date of the Hearing of the Complaint.

The Complaints Committee will meet at an agreed time and venue within a reasonable time of the complaint being received. The complainant and the landlord are to submit evidence that they are going to rely on and declare any witnesses that they may call, to the committee and to the other party at least two weeks before the hearing. The Secretary may attend his meeting to record minutes and take instructions on any agreed action.

At the hearing, either side may call witnesses or give a written statement to be read out at the hearing. 
The Complaints Hearing Committee will decide by majority vote whether the complaint is upheld or the complaint is not upheld. For the complaint to be upheld it must relate to an issue related to the Code of Conduct of the PDPLA and be proved beyond reasonable doubt to have occurred as stated. The Chairman will notify each party of the hearing's decision, either orally or in writing as appropriate.

The PDPLA may refuse to investigate a complaint if:

  • The complainant is not a tenant of a member of the PDPLA
  • There are ongoing legal proceedings by either party
  • There is an ongoing tenancy deposit protection dispute
  • The complaint is deemed to be vexatious.
  • The complainant is in behind with rent, or otherwise in substantial breach of the tenancy agreement

The PDPLA is an association of local landlords which aims to represent, educate and inform its members. We meet monthly to learn and share information important to local landlords and we represent our members needs and their concerns to local and national government. There are approximately 4,000 private landlords in Portsmouth and this doubles when you add in the surrounding area – this is a large group of people, yet historically we are an easy target for the press, for regulation and for taxation. We cannot promise to change that, but together, we can try.

Martin Silman,
Chairman, PDPLA

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